Privacy
Privacy Policy
This page is maintained by Rimach to answer common privacy questions about our service. It describes our current data practices and is not legal advice or a certification of compliance.
What information we collect
When you fill out the contact form on our site, we collect your name, company name, email address, phone number, trade, and the message you send us.
When you become a Rimach customer, we handle call and message data on your behalf so we can answer calls, book appointments, take messages, and follow up with your customers.
Our hosting provider may also log standard connection information needed to deliver the website, such as your IP address and browser type.
How we use your information
- To respond to your questions and evaluate whether Rimach is a good fit.
- To provide and operate the Rimach service on your behalf.
- To communicate with you about your account, pilot, or service.
- To improve the service and fix issues.
How we share your information
We do not sell your personal information. We only share information with trusted service providers that help us host the website, operate the service, and communicate with customers.
We may also disclose information if required by law, such as in response to a court order or government request.
How long we keep information
We keep your information for as long as necessary to provide the service, respond to your inquiries, and comply with legal obligations. Contact form submissions are kept while we are evaluating fit and communicating with you, then removed when no longer needed.
Your choices
You can ask us to access, correct, or delete your information at any time by emailing hello@rimach.co.
If you receive marketing emails from us, you can unsubscribe using the link in the email.
Security
We use reasonable administrative and technical safeguards to protect the information we handle. No online service can guarantee complete security, and we encourage you to use strong passwords and contact us if you suspect a problem.
Updates to this policy
We may update this policy as our service changes. The latest version will always be posted here with the effective date.
Questions?
If you have questions about this policy or how we handle your data, email us at hello@rimach.co.
Effective date: August 4, 2026