24/7 call answering for home-service businesses
Stop losing jobs to missed calls.
Rimach answers every call, captures the job, and keeps customers moving — even when your team is busy or the office is closed. We set it up, run it, and improve it for you.
Free for 14 days. No card, no setup fee, no contract.
Incoming call · 6:18 PM
Electrical fault
“Half the outlets in my kitchen have stopped working. Can someone take a look?”
“I can take the details and get this to the team. Is there any smoke, heat, or burning smell?”
New job opportunity
- Name
- Maria Lopez
- Phone
- (555) 318-2470
- Address
- Captured
- Service needed
- Electrical fault
- Preferred time
- As soon as possible
Illustrative example.
The phone keeps ringing while your team is doing the work.
When everyone is on a job, driving, dispatching, or helping another customer, new calls and follow-ups are the first things to slip.
Missed calls
A caller who reaches voicemail can move on to the next company before you call back.
After-hours calls
Urgent service requests keep coming after the office closes and on weekends.
Estimates that go quiet
Good estimates are forgotten when follow-up depends on someone finding the time.
Missed reviews
Completed jobs pass without a timely request for customer feedback.
Turn more customer conversations into next steps.
From the first call to the final follow-up, Rimach keeps customers informed and makes sure each opportunity reaches the right place.
Keep open quotes moving
Rimach follows up on unclosed estimates until the customer books, declines, or needs someone from your team.
Answer every call, day or night
Callers get a helpful conversation, common questions answered, and their details sent to the right person.
Ask for reviews at the right time
After a completed job, Rimach sends a polite review request without relying on someone to remember.
Hear it for yourself. Talk to the same agent your customers would.Needs your microphone. Three minutes max.
Talk to our agentOne call in. A clear next step out.
The call
Customer“My AC stopped working and it’s getting really hot. Do you have someone available tomorrow?”
Rimach“I can help with that. May I get your name, address and the best number to reach you?”
New service request
- Customer
- John Smith
- Service
- AC repair
- Address
- Captured
- Urgency
- High
- Preferred time
- Tomorrow morning
- Status
- Ready for team follow-up
Illustrative example, not a real customer interaction.
See how Rimach works on your calls.
We handle the setup and day-to-day operation. You get a real two-week picture of what was answered and captured.
- 01
We set it up
We learn your services, hours, service area, common questions, and booking process — then build and test everything.
- 02
Your calls get answered
Rimach answers callers, captures what they need, and follows the rules agreed with your team.
- 03
You review the results
After 14 days, review the calls, leads, and bookings. Continue at $499 a month only if it makes sense.
The pilot is free. No card, no setup fee, no contract.
Start My 14-Day PilotThe day-to-day work is covered.
24/7 call answering
Calls answered during business hours and after them.
After-hours coverage
Nights, weekends, and holidays included.
Common questions
Clear answers based on information you approve.
Lead capture
Contact details, location, service need, and urgency.
Booking support
Appointments booked or requests sent for confirmation.
Text follow-up
A prompt message when a call needs a next step.
Estimate follow-up
Consistent contact on quotes that remain open.
Review requests
A timely request after completed work.
Team handoff
The right details sent when a person needs to step in.
Built around your existing process.
We configure call handling, bookings, and handoffs around how your team already works. Your people keep using the process they know.
Built for home-service businesses.
For service businesses where the first company to answer often gets the opportunity.
HVAC
Handle repair, maintenance, and emergency calls while technicians are on the road.
Plumbing
Capture the issue, address, and urgency while your plumbers are already on a job.
Electrical
Route urgent electrical requests and capture routine work without relying on voicemail.
Roofing
Take storm and repair enquiries while crews are on site.
Garage door
Answer repair calls that usually come in outside office hours.
Pest control
Capture callback details for treatment and inspection requests.
Restoration
Pick up emergency water and damage calls at any hour.
Locksmith
Answer lockout calls when every minute decides who gets the job.
A service that keeps improving after launch.
Going live is only the start. We monitor how calls are handled and make practical changes as your business evolves.
Done-for-you setup
We learn how your business answers, qualifies, books, and escalates calls before anything goes live.
Ongoing tuning
We review performance and adjust the call experience as your needs change.
No complicated software to learn
Your team receives the useful call details without taking on another system to operate.
Built around your business
Changes to services, hours, questions, and call rules are handled for you.
Software gives you controls. Rimach takes responsibility.
Cheaper tools may provide the software and leave the setup, testing, monitoring, and improvements to you. Rimach includes the work required to keep your call handling useful.
“You don't buy a dashboard. You get a receptionist.”
“You're not paying for access to another piece of software. You're paying to have your calls handled for you.”
See exactly what happened on your phone line.
During the pilot, we track the calls and follow-up activity that Rimach handled. You can review the work before deciding whether to continue.
These are potential opportunities captured, not guaranteed revenue.
- Calls answered
- After-hours calls
- Customer enquiries
- Leads captured
- Appointments booked
- Estimate follow-ups
- Review requests
Put a value on the calls you cannot answer.
Use your own call volume, answer rate, booking rate, and average job value. The result is an estimate based entirely on the numbers you enter.
Potential weekly opportunity
$1,620
Based on roughly 12 missed calls a week.
Illustrative estimate using the numbers you entered. Not a projection of revenue.
Open the full calculatorFAQ
Questions home-service owners ask us
We configure Rimach around your services, hours, common questions, booking process, and escalation rules. It then answers your calls for 14 days. At the end, we review the calls handled, leads captured, appointments, and follow-ups. If it makes sense for your business, you can continue for $499 a month.
Nothing. The 14-day pilot is free, with no card, setup fee, or contract. After two weeks, you decide whether to continue for $499 a month.
Yes. Rimach answers calls during business hours, at night, on weekends, and on holidays according to the rules set up for your business.
Rimach captures the address, what is happening, and the best callback number, then follows the escalation rules agreed with your team.
Yes, when the request fits the booking rules you approve. Anything unusual is captured and sent to your team for confirmation.
Yes. We configure Rimach around the way your team already dispatches, schedules, and receives call details.
Yes. We agree with you how Rimach introduces itself. The aim is to give callers a clear, helpful response rather than leave them at voicemail.
It captures the caller’s name, number, and request, then sends the details to your team for follow-up instead of keeping the caller in a loop.
No. You keep your current number. During setup, we agree exactly when and how calls should reach Rimach.
Most businesses are live within a week. We learn your services, hours, service area, and call process, then build, test, and approve the setup with you.
We review the activity together. If the service fits your business, you can continue for $499 a month. If not, you stop with no contract or long-term commitment.
Start free. Keep it only if it works.
Test the complete service on your own phone line for 14 days. Continue for $499 a month only if it earns a place in your business.
No card, no setup fee, no contract
Free
14-day pilot
- Setup built around your services, hours, and call rules
- Your calls answered for the full 14 days
- Monitoring and adjustments handled by us
- A results review before you decide whether to continue
After the pilot
$499 / month
One flat monthly fee. Everything listed below is included.
What’s included
- 24/7 call answering — nights, weekends and holidays
- Appointment booking and callback requests
- Instant text follow-up on missed and after-hours calls
- Quote follow-up until the customer closes or says no
- Review requests after completed jobs
- Call summaries and transcripts sent to your team
- Emergency escalation rules set up with you
- Ongoing monitoring, tuning and improvements by us
- Monthly performance review of calls and booked jobs
- Unlimited changes to services, hours and call flows
14-day pilot
See if Rimach is right for your calls.
Tell us how your calls are handled today. It takes about a minute, and we’ll tell you plainly whether the free pilot is a good fit.
hello@rimach.co